Legal
Effective February 23, 2026 · Revised September 12, 2026
Welcome to Ohm Well. By accessing this website or participating in services offered through Ohm Well, you agree to the following Terms and Conditions. Please read them carefully.
Please also review our Privacy Policy and Cookies Policy, which form part of your agreement with Ohm Well.
Ohm Well provides a range of services, including regulated social work and psychotherapy services, coaching, holistic and energy-based sessions, workshops, and educational resources.
Regulated social work and psychotherapy services are provided by independent contractor Registered Social Workers who are in good standing with the Ontario College of Social Workers and Social Service Workers and are authorized to practice in Ontario. Each practitioner is individually responsible for maintaining their professional registration, adhering to applicable standards of practice, and complying with regulatory requirements.
Ohm Well’s role is limited to providing administrative, scheduling, payment, website, branding, educational, and related support for services offered through Ohm Well, unless otherwise expressly stated in a written agreement. Each regulated practitioner is independently responsible for their own clinical judgment, treatment recommendations, professional records, regulatory compliance, client communications, and the delivery of professional services in accordance with applicable law and professional standards.
A professional therapeutic relationship is established only after a client has completed the required intake process and entered into a formal service agreement with an individual practitioner. Use of this website, submission of an inquiry form, or participation in general workshops or educational offerings does not in itself create a therapeutic or client–practitioner relationship.
The content provided on this website, including articles, reflections, workshop materials, and other resources, is offered for general informational and educational purposes only. It is not intended to replace professional advice, diagnosis, or treatment, nor should it be relied upon as a substitute for individualized care.
Accessing this website, sending an inquiry, subscribing to communications, or participating in general educational offerings does not establish a therapeutic or client–practitioner relationship.
Ohm Well does not provide crisis or emergency services through this website, by email, through booking forms, or through any general communication channel, and these channels are not monitored for emergencies or urgent response. If you are experiencing a medical or mental health emergency, are in crisis, or believe that you or another person may be at risk of harm, please contact 911, attend the nearest emergency department, or contact an appropriate crisis support service in your area.
Where services are delivered online or through electronic communications, clients acknowledge that technology may involve risks, including internet interruptions, platform failures, delays, unauthorized access, privacy limitations, and loss of confidentiality outside Ohm Well’s reasonable control. Clients are responsible for ensuring that they participate from a private, secure, and appropriate location and that they use reasonable safeguards when communicating electronically.
Ohm Well and its practitioners collect, use, disclose, retain, and protect personal information and, where applicable, personal health information in accordance with applicable privacy laws, professional obligations, and Ohm Well’s Privacy Policy. Depending on the nature of the service and the applicable legal structure, an individual practitioner may be the health information custodian responsible for a client’s clinical records, and Ohm Well may support that practitioner as an administrative or service provider.
Clients should review the Privacy Policy for further information about how information is collected, used, stored, disclosed, safeguarded, and accessed. Questions about a client’s clinical records or regulated services should be directed to the applicable practitioner unless otherwise specified.
Payment is required at the time of booking unless otherwise specified. Fees for services will be communicated in advance.
For individual sessions, a minimum of 24 hours' notice is required to cancel or reschedule an appointment. Late cancellations or missed appointments (no-shows) may be subject to a fee of up to 50% of the scheduled session rate, unless otherwise required by law or waived at the discretion of the practitioner or Ohm Well. By booking an appointment, clients authorize Ohm Well or the applicable practitioner to charge any applicable late cancellation or no-show fee to the payment method on file, where permitted. This policy supports the sustainability of our practitioners' time and availability.
Workshop and group program registrations are non-refundable, except where required by applicable law or where Ohm Well cancels the workshop or group offering. Registration may be transferred to another participant upon written notice prior to the event, subject to any eligibility, suitability, or confidentiality requirements. If Ohm Well cancels a workshop or group offering, a full refund will be provided. If a workshop or group offering is postponed, materially changed, or cannot reasonably be delivered as described, Ohm Well may offer a transfer, credit, or refund, as appropriate in the circumstances.
Services and programs are intended for individuals who have the legal capacity to consent to participation or who have the consent of a parent, guardian, substitute decision-maker, or other authorized person where required. Ohm Well and its practitioners may require additional information, intake documentation, consent forms, or suitability screening before providing services.
Ohm Well reserves the right to refuse, suspend, discontinue, or place conditions on access to services, workshops, resources, or website features where conduct is abusive, harassing, unsafe, disruptive, unlawful, inconsistent with these Terms, or otherwise inappropriate, subject to applicable law and any professional obligations owed by a regulated practitioner.
All content provided through Ohm Well, including but not limited to written materials, worksheets, workshop content, reflections, graphics, branding, and other resources, is the intellectual property of Ohm Well and its practitioners unless otherwise stated.
Downloadable materials are provided for personal use only. They may not be reproduced, distributed, modified, published, shared publicly, or used for commercial purposes without prior written permission.
Workshops and sessions may not be recorded, reproduced, or transmitted in any form without the prior written consent of the individual practitioner. Any agreement to record a session must be documented in advance. Ohm Well does not provide workshop recordings unless explicitly stated at the time of registration.
Ohm Well makes reasonable efforts to ensure that the information provided on this website and within its services is accurate and current. However, all content and services are provided “as is” and without warranties of any kind, either express or implied.
Participation in services, workshops, or use of website content is voluntary. While our practitioners act in good faith and in accordance with professional standards, individual results may vary, and no specific outcomes are guaranteed.
To the fullest extent permitted by applicable law, Ohm Well, its practitioners, and its independent contractors shall not be liable for any indirect, incidental, consequential, punitive, special, or exemplary damages, including loss of income, loss of opportunity, loss of data, or loss of goodwill, arising from or relating to the use of this website, participation in services, workshops, or programs, or reliance on provided materials. Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded, including liability arising from professional obligations, statutory duties, or other matters for which exclusion is prohibited by law.
Where liability cannot be excluded but may be limited, Ohm Well’s liability shall be limited to the amount paid by the client for the specific service, workshop, program, or material giving rise to the claim, to the extent permitted by applicable law. A client’s remedy for concerns relating to regulated professional services may also include rights or processes available through the applicable practitioner, professional regulator, or governing legislation.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.
Any disputes arising in connection with the use of this website or participation in services shall be subject to the exclusive jurisdiction of the courts of Ontario.
Clients with concerns about regulated professional services are encouraged to raise those concerns with the applicable practitioner. Where appropriate, clients may also contact the relevant professional regulatory body, including the Ontario College of Social Workers and Social Service Workers for Registered Social Workers practising in Ontario.
Ohm Well reserves the right to update or modify these Terms and Conditions from time to time. Changes will take effect when posted to this website and will apply prospectively, unless otherwise required by law or expressly agreed in writing.
Continued use of the website or services after changes have been posted constitutes acceptance of the revised Terms for future use and future services. We encourage visitors and clients to review this page periodically to remain informed.
If you have any questions about these Terms and Conditions, please contact us at:
Email: hello@ohmwell.ca
We will make reasonable efforts to respond to inquiries in a timely and respectful manner.
OHM WELL